Account, teams & billing
Team members, workspaces and sub-accounts for agencies, your media library, and plans, payments and refunds.
- Account Settings: Change Email, Password or Delete AccountChange your TeliportMe username, email or password, reset a forgotten password, hide your public profile, sign out other devices or delete your account.
- Add Team Members to Your Virtual Tours and Set Their RolesLet colleagues work on your TeliportMe virtual tours from their own login. Add team members, then choose their workspace and if they can create or delete tours.
- Workspaces for Agencies: Organise Virtual Tours by ClientGive each client or office its own TeliportMe workspace, with its own virtual tours and team access. Made for agencies and photographers with clients.
- Agency Sub-Accounts for Virtual Tour Clients and ResellersOn a TeliportMe Agency plan, give clients or resellers their own sub-account with a share of your tours, brands, storage and custom domains, revocable or not.
- The Media Library: Upload Images, Videos, PDFs and AudioUpload images, logos, icons, MP3s, MP4 videos and PDFs to your TeliportMe media library once, then use them in any virtual tour. File types and size limits.
- Subscriptions: Free Trial, Refunds, Cancelling and UpgradesHow TeliportMe plans work: the free trial, automatic renewal, refunds within 3 days of a charge, pausing or cancelling, and upgrading or changing your plan.
- Update Your Card and Billing Details for Your SubscriptionChange the card your TeliportMe subscription is charged to, update your billing details, or check when your plan renews, from the Plans and Billing settings.
- How to Get a Refund for an iOS or Google Play App PurchasePaid inside a TeliportMe app on an iPhone, iPad or Android device? Apple or Google handles the refund. Here’s where to ask, and how to stop it renewing.